1,000 Units Delivered! The Largest Handover Ever in Cambodia – The Pinnacle Residence

On November 22, The Pinnacle Residence achieved a remarkable milestone in Cambodia’s real estate industry by hosting the country’s largest handover event. The media open day celebrated the successful completion and delivery of The Pinnacle Residence, showcasing the project team’s exceptional professionalism and management expertise. This event also highlighted the excitement and anticipation of over 1,000 homeowners from more than 10 countries as they prepared to begin their new lives in their dream homes.

The handover event was an unprecedented success, achieving a 99% handover rate. This remarkable milestone reflects the exceptional quality of the project, unparalleled customer satisfaction, and the high level of recognition and trust that both homeowners and the market have placed in The Pinnacle Residence.

To ensure personalized service for every homeowner, we’ve established Cambodia’s first Property Customer Relations Department. This innovative initiative enhances customer satisfaction and delivers a superior living experience by acting as a vital bridge between the company and its customers. Specializing in customer management, service, maintenance, and relationship development, the department ensures comprehensive and efficient communication. Through its professional and meticulous approach, it strengthens customer relationships, drives business growth, enhances brand reputation, and sets new industry standards.

For this handover, we assembled a team of experts, implemented Les Clefs d'Or service concept, and a step-by-step appointment system. This organized approach manages homeowner appointments efficiently, ensuring each receives personalized, one-on-one service. Our goal is to provide a smooth and pleasant handover experience, helping homeowners feel relaxed and welcomed as they return home.

In terms of high-end product empowerment, The Pinnacle Residence has partnered with Radisson, a prestigious century-old luxury five-star hotel brand ranked among Forbes' Top 3, which is the first five-star serviced residence in Phnom Penh. In terms of commercial planning, we are developing Cambodia's first immersive, magic-themed commercial complex, featuring a collection of world cuisines, set to open in 2025. Our commitment is to transform the project into an international high-end complex that integrates luxury living, premium office spaces, five-star hospitality, and shopping. This vision represents a comprehensive upgrade and seamless integration of modern lifestyles.

Mr. Xiao Haibo, Executive Deputy General Manager of Shanghai Baoye (Cambodia) Co., Ltd., expressed optimism about the successful completion of The Pinnacle Residence. He delivered that the same dedication will be applied to future projects, ensuring that every task is completed on time, to the highest quality, and in line with required standards. This commitment aims to provide Phnom Penh with a high-quality living environment.

At the event, the testimonials from homeowners created heartfelt moments. Dr. Kongkea, a Cambodian homeowner, shared that The Pinnacle Residence is not just a living space but a home filled with love and warmth.

Another valuable insight was shared by Mr. Calvin Kirby, a foreign owner from the United States. With a global perspective, Mr. Kirby praised the project, describing it as an excellent asset for both living and investment. His endorsement highlights the international appeal of The Pinnacle Residence and strengthens its position among global investors. As demand for high-quality residences continues to grow, The Pinnacle Residence is well-positioned to become a prized asset for international buyers.

Mr. Lu Fan, General Manager of the Marketing Center at The Pinnacle Residence, extended heartfelt thanks and a warm welcome to all homeowners and media guests at the grand handover ceremony. He highlighted the project's excellent delivery statistics and service philosophy, emphasizing that flawless execution not only fulfills the promise of a better life but also sets a new benchmark for high-quality living in Phnom Penh. With unparalleled services and the globally renowned Les Clefs d'Or, the project provides an exceptional living experience that exceeds expectations while infusing new vitality and momentum into Phnom Penh's growth.

The ribbon-cutting ceremony marked a historic milestone in Cambodia’s real estate industry, symbolizing the launch of a new chapter for The Pinnacle Residence. This momentous occasion was graced by Mr. Lu Fan, General Manager of Marketing Center; Mr. Feng Shusong, Project Director; Mr. Zhou Zheng, General Manager of One Property, and Mr. Xiao Haibo, Executive Deputy General Manager of Shanghai Baoye (Cambodia) Co., Ltd. As the ribbon gently slid down and the scissors in their hands completed the cut, the four guests ushered in a new glorious chapter for The Pinnacle Residence.

 Today’s handover is the result of meticulous preparation and hard work over many days and nights. It is not an overnight success but the outcome of dedication and perseverance. As a leading real estate company in Cambodia, the property group has grown over the past nine years, delivering outstanding buildings and enhanced services to its clients. Guided by the philosophy of 'Building a Better Life,' the company continues to craft high-quality homes tailored to the needs of the elites.